Credit Card Security Policy

Policy Statement

The terms of this policy (CCS Policy) describe our practices relating to credit card or other payment information provided by you.

Payment Methods

In consideration of us providing you with the Services you must pay us the Fees.

Payments for Fees can be made using one of the following payment methods:

  • Payment through the Platform

    These payments will be processed via a third-party payment gateway operated by Merchant Warrior or another third party payment gateway.

    We have partnered with Merchant Warrior to ensure that all online payments processed in this way are protected by the highest level of data security standards possible.

    We recommend that you review Merchant Warrior’s policies when using this gateway.

  • Payment using BPay

    These payments will be processed by BPay through your own online banking platform.

  • Payment by Direct Deposit and PayID

    These payments will be processed through your own online banking platform.

  • Acceptable Payment Methods

    We will only accept payments using one of the above approved payment methods.

    We do not request or collect credit card or other payment data and will not accept payment where you provide us with such information including by email or order form. If you submit credit card or payment data in this way, we will:

    • refuse to accept payment in this way;

    • contact you to advise of the approved payment methods; and

    • immediately delete or destroy any credit card or payment data received.


    You acknowledge and agree that no online environment is impervious to attack by malicious third parties, and we make no representations or warranties that data breaches will not occur when using third party payment gateways.

    Terms and Conditions

    This CCS Policy is subject to and forms part of our Terms and Conditions and must be read together with our Terms and Conditions. Words and expressions used in this CCS Policy have the same meanings given in our Terms and Conditions. If there is an inconsistency between this CCS Policy and our Terms and Conditions, our Terms and Conditions prevail to the extent of any inconsistency.


    We reserve the right to amend this CCS Policy, from time to time, without notice to you or to any other person. Any amended CCS Policy applies immediately upon being posted here.

    If you have any queries relating to our CCS Policy please contact us or calling toll free on 1800 773 477.